PRIVACY POLICY

This Privacy Policy explains how Market Tower Ltd (“Market Tower”, “we”, “us” or “our”) collects, uses and protects personal data when you use our website, apply for a trade account, place an order or contact us.

Our website is: https://markettowerglobal.com/

1. Information We Collect

We may collect:

  • name and business contact details;
  • company or business information;
  • trade account application information;
  • documents provided for business verification;
  • billing and delivery details;
  • order and transaction information;
  • correspondence with us;
  • IP address, browser and device information; and
  • information collected through cookies.

2. How We Use Your Information

We use personal data to:

  • assess and manage trade account applications;
  • process and fulfil orders;
  • arrange payments and deliveries;
  • communicate with customers;
  • maintain business, tax and accounting records;
  • prevent fraud and protect website security;
  • deal with enquiries, complaints and claims; and
  • comply with legal and regulatory obligations.

Where applicable, we may also use contact details to send business or product updates. You can unsubscribe from marketing communications at any time.

3. Payment Information

Payments made through our website are processed by Stripe.

Market Tower does not normally store full payment card details.

Stripe processes payment information in accordance with its own privacy policy.

4. Who We Share Information With

We do not sell personal data.

We may share information where necessary with:

  • payment providers;
  • couriers and delivery companies;
  • website, hosting and IT service providers;
  • accountants, legal advisers and other professional advisers;
  • manufacturers or suppliers where a product complaint or safety issue needs to be investigated; and
  • public or regulatory authorities where required by law.

Only information reasonably necessary for the relevant purpose will be shared.

5. Cookies

Our website uses cookies and similar technologies to support functions such as:

  • account login;
  • shopping cart and checkout;
  • website security;
  • remembering preferences; and
  • website analytics.

Where required, non-essential cookies will only be used with your consent.

Cookie preferences can be managed through the website cookie settings or your browser.

6. How Long We Keep Your Information

We keep personal data only for as long as necessary for the purpose for which it was collected and to meet legal, tax, accounting and regulatory requirements.

Business transaction and accounting records may be retained for the period required under Irish law.

7. Your Rights

Under applicable data protection law, you may have the right to:

  • access personal data we hold about you;
  • correct inaccurate information;
  • request deletion of personal data;
  • restrict or object to certain processing;
  • request data portability; and
  • withdraw consent where processing is based on consent.

Certain information may need to be retained where required for legal, accounting, tax or regulatory purposes.

8. Security

Market Tower takes reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure.

9. Third-Party Websites

Our website may contain links to external websites or services.

Market Tower is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact Market Tower Ltd using the contact details provided on our website.

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